Escalate Assigned Incident

Operation name:

scteams.escalateIncidentStatusForType

Endpoint:

Method: POST
Type: application/json
URL: /v1/actions

Headers:

Basic authorization:

Key	Value
Authorization	«access_token»

HMAC based authorization:

Key	Value
Authorization	SCHMAC_V1;«tenant_access_key»;«HMAC_signature»

Federated Token based authorization:

Key	Value
Authorization	Bearer «user_JWT_token»

Query params:

Key	Value	Description
op	scteams.escalateIncidentStatusForType	(Required) Operation Name
org	«org»	(Required) Organisation ID
pid	«pid»	(Required) Project OR building ID
propid	«prop_id»	(Required) Property ID

Request Body:

{
    "ShiftID":"616493df-a751-4d3f-b3cb-e04afcb151b2",
    "SeatId":"SONY_001",
    "IncidentId":"1640432081",
    "EscalationType":"startTime"
}