Update Escalation Policy Target Durations
Update escalation policy target durations.
Operation name:
scteams.updateEscalationPolicyTargetDurations
Endpoint:
Method: POST
Type: application/json
URL: /v1/actions
Headers:
Basic authorization:
Key | Value |
---|---|
Authorization | «access_token» |
HMAC based authorization:
Key | Value |
---|---|
Authorization | SCHMAC_V1;«tenant_access_key»;«HMAC_signature» |
Federated Token based authorization:
Key | Value |
---|---|
Authorization | Bearer «user_JWT_token» |
Query params:
Key | Value | Description |
---|---|---|
op | scteams.updateEscalationPolicyTargetDurations | (Required) Operation Name |
org | «org» | (Required) Organisation ID |
pid | «pid» | (Required) Project OR building ID |
propid | «prop_id» | (Required) Property ID |
Request Body:
{
"EscalationPolicy":{
"PolicyId":"policyid",
"TargetDurations":[
{
"Priority":"H",
"DueTime":190,
"StartThreshold":150
},
{
"Priority":"L",
"DueTime":190,
"StartThreshold":150
},
{
"Priority":"M",
"DueTime":190,
"StartThreshold":150
}
]
}
}
Key | Description |
---|---|
EscalationPolicy | parent object |
PolicyId | policy id |
TargetDurations | target durations array |
Priority | Incident priority |
DueTime | time difference in seconds from the expected end time of Incident |
StartThreshold | time difference in seconds from the expected start time of the Incident |