Create Incident Without Assignee
Create open incident.
Operation name:
scteams.createIncidentWithoutAssignee
Endpoint:
Method: POST
Type: application/json
URL: /v1/actions
Headers:
Basic authorization:
| Key | Value |
|---|---|
| Authorization | «access_token» |
HMAC based authorization:
| Key | Value |
|---|---|
| Authorization | SCHMAC_V1;«tenant_access_key»;«HMAC_signature» |
Federated Token based authorization:
| Key | Value |
|---|---|
| Authorization | Bearer «user_JWT_token» |
Query params:
| Key | Value | Description |
|---|---|---|
| op | scteams.createIncidentWithoutAssignee | (Required) Operation Name |
| org | «org» | (Required) Organisation ID |
| pid | «pid» | (Required) Project OR building ID |
| propid | «prop_id» | (Required) Property ID |
Request Body:
{
"Incident": {
"Start":1656588219,
"End" : 1656589219,
"Name": "Washroom essentials.",
"Priority": "L",
"Tasks": [
{
"Name": "Wipe mirror."
}
],
"ZoneCatId": "someid",
"Zone": "zoneid99",
"ZoneName": "zonename",
"By":"KG",
"EventSource": "HK"
}
}
| Key | Value |
|---|---|
| Incident | parent object |
| Start | incident expected start time |
| End | incident expected end time |
| Name | name of incident |
| Priority | incident priority |
| Tasks | list of tasks associated |
| Tasks.Name | task name |
| ZoneCatId | zone category id |
| Zone | zone id of incident |
| ZoneName | zone name of incident |
| By | incident raised by |
| EventSource | source of event that raised the incident |