Get Escalation Details of Incidents
Get Escalation Details of Incidents.
Operation name:
scteams.getIncidentEscalations
Endpoint:
Method: POST
Type: application/json
URL: /v1/actions
Headers:
Basic authorization:
| Key | Value |
|---|---|
| Authorization | «access_token» |
HMAC based authorization:
| Key | Value |
|---|---|
| Authorization | SCHMAC_V1;«tenant_access_key»;«HMAC_signature» |
Federated Token based authorization:
| Key | Value |
|---|---|
| Authorization | Bearer «user_JWT_token» |
Query params:
| Key | Value | Description |
|---|---|---|
| op | scteams.getIncidentEscalations | (Required) Operation Name |
| org | «org» | (Required) Organisation ID |
| pid | «pid» | (Required) Project OR building ID |
| propid | «prop_id» | (Required) Property ID |
Request Body:
{
"TaskGroups": [
{
"TaskId":"1658990379566880217",
"Zone": "zone99"
},
{
"TaskId":"1653388446311",
"ShiftId": "20391490-1ffd-4ef7-a283-7dec06784b8f"
}
]
}
| Key | Value |
|---|---|
| TaskGroups | list of incidents |
| TaskId | incident id |
| Zone | zone id of incident (if this incident is unassigned) |
| ShiftId | shift id of incident (if this incident is assigned) |