Escalate Open Incident
Escalate Open Incident.
Operation name:
scteams.escalateUnassignedIncident
Endpoint:
Method: POST
Type: application/json
URL: /v1/actions
Headers:
Basic authorization:
| Key | Value |
|---|---|
| Authorization | «access_token» |
HMAC based authorization:
| Key | Value |
|---|---|
| Authorization | SCHMAC_V1;«tenant_access_key»;«HMAC_signature» |
Federated Token based authorization:
| Key | Value |
|---|---|
| Authorization | Bearer «user_JWT_token» |
Query params:
| Key | Value | Description |
|---|---|---|
| op | scteams.escalateUnassignedIncident | (Required) Operation Name |
| org | «org» | (Required) Organisation ID |
| pid | «pid» | (Required) Project OR building ID |
| propid | «prop_id» | (Required) Property ID |
Request Body:
{
"zoneId":"zone99",
"IncidentId":"1658990379566880217"
}
| Key | Value |
|---|---|
| zoneId | zone id of incident |
| IncidentId | incident id |