Update Escalation Policy Settings

Update escalation policy settings.

Operation name:

scteams.updateEscalationPolicySettings

Endpoint:

Method: POST
Type: application/json
URL: /v1/actions

Headers:

Basic authorization:

Key	Value
Authorization	«access_token»

HMAC based authorization:

Key	Value
Authorization	SCHMAC_V1;«tenant_access_key»;«HMAC_signature»

Federated Token based authorization:

Key	Value
Authorization	Bearer «user_JWT_token»

Query params:

Key	Value	Description
op	scteams.updateEscalationPolicySettings	(Required) Operation Name
org	«org»	(Required) Organisation ID
pid	«pid»	(Required) Project OR building ID
propid	«prop_id»	(Required) Property ID

Request Body:

{
    "EscalationPolicy":{
        "PolicyId":"policyid",
        "StartThresholdSettings":[
            {
                "Level":"L2",
                "Recipients":[{
                    "Entity":"OCBC_001",
                    "EntityMedium":"MATRIX_MOBILE_APP"
                }],
                "TimeAfter":100,
                "Action":"NOTIFY"
            },
            {
                "Level":"L1",
                "Recipients":[{
                    "Entity":"OCBC_001",
                    "EntityMedium":"MATRIX_MOBILE_APP"
                }],
                "TimeAfter":90,
                "Action":"NOTIFY"
            }
        ]
    }
}

Key	Description
EscalationPolicy	parent object
PolicyId	policy id
StartThresholdSettings	Threshold settings object
Level	escalation level
Recipients	escalation notification recipients list
TimeAfter	time in seconds since last-level escalation
Action	action to be taken