Update Escalation Policy Details
Update escalation policy details.
Operation name:
scteams.updateEscalationPolicyDetails
Endpoint:
Method: POST
Type: application/json
URL: /v1/actions
Headers:
Basic authorization:
| Key | Value |
|---|---|
| Authorization | «access_token» |
HMAC based authorization:
| Key | Value |
|---|---|
| Authorization | SCHMAC_V1;«tenant_access_key»;«HMAC_signature» |
Federated Token based authorization:
| Key | Value |
|---|---|
| Authorization | Bearer «user_JWT_token» |
Query params:
| Key | Value | Description |
|---|---|---|
| op | scteams.updateEscalationPolicyDetails | (Required) Operation Name |
| org | «org» | (Required) Organisation ID |
| pid | «pid» | (Required) Project OR building ID |
| propid | «prop_id» | (Required) Property ID |
Request Body:
{
"EscalationPolicy":{
"PolicyId":"policyid",
"Description":"Additional Policy",
"Name":"New Policy",
"IncidentTypes":[],
"UpdateOverride":false
},
"MapToArray":true
}
| Key | Description |
|---|---|
| EscalationPolicy | parent object |
| PolicyId | policy id |
| Name | escalation policy name |
| Description | policy description |
| IncidentTypes | incident types this policy is applicable to |
| UpdateOverride | should the existing incident types be completely replaced by the newly provided incident types ? (optional; default value is |
| MapToArray | should the updated response be returned in array format ? (optional default value is |